Welcome to the CASE MANAGER'S DASHBOARD!
This site is designed with you in mind - giving you everything you need to efficiently and compassionately handle patient medical transport. Use our Trip Tool Box, and with just a few clicks, you'll have real-time details regarding your patient's trip: medical records, trip itinerary, flight tracking, weather and more.
 
Case #:
Pin #:
Call a USAA Flight Coordinator at 1-800-948-1214
for Case and Pin numbers.
Access important up-to-date information about your patient trip & convey it to concerned family members. Enter your Pin, the appropriate Case Number and Submit.

Roll over or click on each of the five tracking tools for more information.